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Yes, that’s how it felt. I‘ve been told that I have the patience of a saint. But Barclays took my patience. But first, let’s dig in.
In this post, you will see:
– two examples of painful review process that eventually led to approvals
– an example of not-so-painful approval
Why I wanted to get the Wyndham Rewards Earner® Business Card
- $100 Celebration Dinner
- to enjoy at one of our many acclaimed restaurants
- Priority lines at hotel check-in, restaurants, casino cashiers, and Caesars Rewards Centers
- No resort fees Paid access to the Laurel Lounge (where available)
- 20% discount at casino gift shops
- Complimentary Stay at Atlantis, Paradise Island in The Bahamas
- Up to 20% off Norwegian Cruise Line vacations
The Wyndham Rewards Earner® Business Card
- Earn up to 75,000 bonus points, enough for up to 10 free nights. Earn 50,000 bonus points after spending $3,000 on purchases in the first 90 days and earn 25,000 bonus points after spending $10,000 within the first 12 months.
- Free nights can require up to 30,000 points per bedroom at participating properties and are subject to availability. Resort fees may apply and cannot be paid with points.
- $95 annual fee
- Card earns8x points at Wyndham properties and on qualifying gas purchases
- 5x points on marketing, advertising and utilities
- 1x points on all other purchases
- Annual fee of $95, not waived first year
- Automatic Wyndham Diamond status
- 10% discount on go free awards
- Anniversary bonus of 15,00 points
- No foreign transaction fees
I don’t have a referral link but here’s the public offer link.
So, what happened?
- Friday, July 21 (two weeks before we left for Europe). I wanted this card BEFORE we left for Europe. I figured, I could use this new card since it has no foreign transaction fees
- Saturday, July 22 – I received a phone call from Barclays, basic questions about me and my application.
- Date of birthday
- # of years in Business
- What do I do for work ?
- Personal income
- What is the nature of the business?
- # of years in business
It was a quick question and answer. The rep approved me, but he said there was another level of approval, and to wait on Monday.
- He sent it off for approval
- Final review with their KYC -Know Your Customer Department
I was optimistic that I’d this all cared for by that Monday.
- Monday, July 24 – I was given an application # for reference, and I had to be transferred to Security/Fraud department, and I was advised they needed copies of my:
Drivers License (front and back)
Social Security card (front and back)
Recent utility bill
FAX or snail mail
Circus of issues
- The FAX’d document was too dark
- The numbers were unclear,
- Resend the front of this doc
- Resend the back of this doc, etc., etc. etc.
If you knew me well, I acted upon these needed corrections immediately. And within two to three days of resending the docs, I followed up again and was given another reason that was very similar to the bulleted reasons I listed above. Guess what, I re-sent the documents 3-4 more times.
Step away from the vehicle
Sometimes you just gotta be forceful
After all that
After being placed on hold again, she reviewed my entire submitted docs with her supervisor, and came back with the good news – APPROVED. There was relief, yet I was still frustrated after getting approved.
Another example of painful approval
Thanks to Vebs D. from Daddy Travels Miles & Points on Facebook. Here’s here experience.
- $100 freeplay each for me and P2 of $200 at RWLV
- $100 dining credit for me and P2 total of $200 at RWLV
A sample of painless approval
Nancy and I decided that she should also apply for a Wyndham Rewards Earner Business Card. I already knew what to expect. I was prepared to go through the whole circus of sending documents. And between me and Nancy, I told her that if she does not get automatically approved, we decided not to submit any documents by FAX. Instead, we were prepared to mail the copies of any required documents if ever she was asked.
- Saturday – August 26 – applied for the Wyndham Rewards Earner Business Card online. She was not automatically approved. Breathe. This happened to me, too.
- Monday – August 27 – I checked her application status online. She was not approved. Again, I’ve seen this before and I knew that a follow-up call was needed.
- Tuesday – August 28 – I would not call it a reconsideration calls. I saved this phone #866-710-2688 from my personal experience. Nancy called and was asked very basic questions
- Full name
- Date of birth
- Last 4 of Social Security Number
They loved Nancy more than they loved me
- A fraud security rep came back on the phone. Asked Nancy to re-verifiy her basic information. There was NO question about the income, revenue, or the business itself.
- The rep asked for the phone number that was listed on the application
- The rep called that #, it’s a good thing Nancy used our landline to call Wyndham, so her cell phone # was free for Wyndham to call and verify her
- After calling her on her cell phone, the rep asked if there was a unit # or apartment # tied to the business address, and there was not
- She was placed on hold one more time, and after 3-5 minutes….APPROVED.
- She was given her credit limit and was advised the card will be mailed within 7-10 days.
Editorial Disclosure – The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are the author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.